A Guest At His Hotel Made His Co-Workers Cry But After Learning Who The Guest Was, He Managed To Give Him Some Petty Revenge

A former hotel staff member recently recalled how he got revenge on a hotel guest who caused nothing but misery for his co-workers. He wondered if he was right to teach the disrespectful guest a lesson. Here’s what he had to say.

He Worked at a Hotel

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The man worked at a hotel where his shift started at 3 p.m. and ended at 11 p.m. One day, when he arrived for work, he noticed that two of his co-workers looked upset about something.

There Was a Rude Guest

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The man asked his manager what the matter was, and the manager replied that they had a very unpleasant guest. “He was very demanding and wanted free upgrades for things. He screamed anytime he interacted with the staff. This guy had made every department call me (the manager) to complain about him. Now this guy just came to the desk and screamed at these two co-workers until they both were crying,” he explained.

The Troublesome Guest

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Curious about who this guest was, he decided to look him up. To his surprise, he recognized the guest’s name! It turned out that the guest also worked for the same hotel chain but at a different place.

Their Rules for Employees

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Employees of this hotel chain were allowed to stay at other hotels in the chain, but only if they treated all staff members respectfully. This was a company rule; if you didn’t follow it, you could lose your employee benefits or even be suspended.

He Taught the Rude Guest a Lesson

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The man got his manager to call the guest’s workplace and talk to their general manager to explain what had happened. Shortly after that, their manager called the hotel and asked to be connected to the guest’s room, and he was reprimanded.

He Got Results

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This action seemed to work because there were no more incidents. However, he still wasn’t entirely satisfied. “I told my manager ‘Your revenge is done, now for my revenge.’ Manager wide-eyed, ‘Oh what are you going to do.’ I smiled a very evil smile ‘You’ll see,'” he said.

He Reported the Guest’s Misuse of Discounts

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He had noticed that the guest was using both his employee discount and the hotel rewards account, which was against the company’s rules. So, he called the hotel chain’s customer service, and they started investigating the guest’s account.

Consequences for the Guest

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The man had the rewards removed from the guest’s stay and deactivated his room key. The guest would have to come to the front desk for a new one. The next day, he checked the guest’s rewards account and was pleased to see that it had been suspended and later closed.

Was He Wrong to Report the Rude Guest?

Comparing You to Others
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It was part of the hotel’s policy for staff to be courteous to guests, provided the guest wasn’t being a bully or acting entitled. The man didn’t like how this particular guest treated his co-workers, so he took it upon himself to teach him a lesson. Posting his story on an online forum, he said he felt proud of his actions.

The Online Community Responded

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One person said, “Brilliant moves! I love how you defended your fellow employees and future employees at other hotels. I’m guessing he’ll be a lot kinder to hotel staff!”

Another person wrote, “I am amazed at how much of a storm you raised, and with seemingly so little effort on your part. Very efficient, very effective. You deserve a thumbs up for that alone.”

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